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Policies

Cancellation Policy

  • Cancellation for individual reservations must be received by 2:00 pm one day prior to arrival. Late Cancellations/No-Shows will be charged for a minimum of the first night of the reservation, not ot exceed the maximum amount due for the entire reservation.
  • A cancellation fee of 10% will apply to ALL bookings, regardless of cancellation time or length of stay.

Smoking Policy

The Westcliffe Inn is a 100% Smoke Free. This facility does not allow smoking of any kind, including tobacco, recreational or medical marijuana, cigars or open flames; candles or the burning of incence in any guest rooms. A minimum of $250 will be charged for cleaning, due to smoking in the rooms/doorways. Additional fees for damage or incidental cleaning due to smoking may be charged. The Registered Guest is responsible for room payment and for all damages to guest rooms and/or furnishings. 

Pet Policy

  • $20.00 NON-Refundable Fee
  •  We Only accept Canines - Limit 2
  • In NO event, shall canines be left unattended in any guest room at any time.
  • If your canine is deemed dangerous, harmful or disruptive, Hotel Management has sole discretion to require you to find other accommodations.
  • Please clean-up after your canine outdoors.
  • Pet Boarding Facilities are available in the community should you require such services.
  • $150.00 will be assessed for undisclosed pets.
  • Additional charges for any damages, excessive cleaning due to pets may be assessed on an individual per incident basis.
  • The Registered Guest is responsible for room payment and for all damages to guest rooms and/or furnshings.

Group Information

  • We would love to assist your group in planning its next event!
  • Summer in the Valley is quite busy. We recommend you contact us, or the Chamber of Commerce, http://www.custercountyco.com, in advance of setting dates for your event to avoid "peak" weekends during summer months.
  • Family Re-Unions / Weddings - We do not "Block" rooms for these events. Please contact us for a Group Accommodation Contract, or direct your guests to book on-line or by telephone on a "first-come, first-serve basis". Feel free to give your guests our Telephone Number and our Website address for booking their individual reservations.